Oct 28, 2021
In episode 15, Scott and Vince discuss leading with emotional intelligence. Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and...
Oct 21, 2021
The negotiation process will involve conflict—without question. How heated that conflict becomes depends on a lot of things, but the conflict will take place. A great way of working toward achieving the outcome you desire from the negotiation is by employing a conflict resolution approach and focusing on setting the...
Oct 14, 2021
Conflict happens. It happens everywhere. In our personal lives and in our professional lives. BUT, conflict DOES NOT always have to be a fight. When you really break it down, conflict is merely a difference of opinion. The art of reframing conflict in your mind will provide opportunity, help you better achieve your...
Oct 7, 2021
In episode 12, Scott and Vince discuss the Employee Experience. This new approach being employed by many successful businesses turns the focus to the employee's needs in an effort to drive employee engagement. Rather than force people to fit into existing, and potentially outdated, workplace practices, the Employee...